GDPR Compliance

Introduction

This page outlines how valcerunocore complies with the General Data Protection Regulation (GDPR) and explains your rights regarding the processing of your personal data. While we are based in Canada, we respect the privacy rights of all individuals, including those in the European Economic Area (EEA).

Data Controller

For the purposes of data protection legislation, the data controller is:

valcerunocore
412 Wellington Street West
Toronto, ON M5V 1E3
Canada
Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you when you enroll in our educational programs
• Legitimate Interest: We have legitimate interests in improving our services, maintaining security, and communicating about our programs
• Consent: For marketing communications and non-essential cookies, we obtain your explicit consent
• Legal Obligation: Processing is necessary to comply with legal requirements

Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. This includes information about how we use your data, who we share it with, and how long we retain it.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data in certain circumstances, such as when:

• The data is no longer necessary for the purposes it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restriction of Processing

You can request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You can object to processing of your personal data when we rely on legitimate interests as the legal basis. You have an absolute right to object to processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produces legal or similarly significant effects. We do not engage in such automated decision-making.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two additional months in complex cases.

When making a request, please provide sufficient information to allow us to verify your identity and locate your data. We may request additional information to confirm your identity before fulfilling your request.

Data Processing Activities

What Data We Collect

• Identification data: name, email address
• Enrollment data: selected programs, experience level, financial goals
• Technical data: IP address, browser type, device information
• Usage data: pages visited, time on site, interaction patterns

Why We Process It

• To deliver educational services you've enrolled in
• To communicate about courses, updates, and support
• To improve our website and educational content
• To comply with legal obligations
• To protect our legitimate business interests

Who We Share It With

• Payment processors for transaction handling
• Email service providers for communications
• Learning management system providers for course delivery
• Analytics providers to understand website usage

All third-party processors are carefully selected and contractually bound to protect your data in accordance with GDPR requirements.

International Data Transfers

Your data may be transferred outside the EEA to Canada. We ensure such transfers comply with GDPR requirements through:

• Standard Contractual Clauses approved by the European Commission
• Adequate safeguards to protect your rights and freedoms
• Compliance with applicable data protection laws

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Enrollment data: Duration of enrollment plus 3 years for support and legal purposes
• Marketing data: Until you unsubscribe or request deletion
• Technical data: Typically 12-24 months
• Financial records: As required by applicable tax and accounting laws

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Staff training on data protection principles
• Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and provide information about the nature of the breach and the measures taken to address it.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority. If you are in the EEA, you can find your local data protection authority at https://edpb.europa.eu/about-edpb/board/members_en.

Updates to This Page

We may update this GDPR compliance information periodically to reflect changes in our practices or legal requirements. Check this page regularly for updates.

Contact Us

For questions about GDPR compliance or to exercise your rights, contact us at:

Email: [email protected]
Address: 412 Wellington Street West, Toronto, ON M5V 1E3, Canada